Tracking updates may take up to 48 hours to appear after receiving your shipping confirmation email.
Several days may pass between package scans as your order moves between carrier locations. We assure you that this will not affect your expected delivery date. Please contact the courier company if you have any concerns.
If you are unable to locate your tracking number, or if you have any questions about your order, please call us on 1-800-82-8233 or cs@bathandbodyworks.com.my from Monday to Friday, 10:00am-7:00pm and our team will assist you with your enquiry. Please allow up to 2 business days for our Customer Service team to respond to your query.