What happens if I am missing an item from my order?
Your order may be sent in multiple parcels if you have placed a large order. You'll receive an email with the different tracking numbers for your order once it has been dispatched.
If you are still missing an item or you received an incorrect item, please contact us at 1-800-82-8233 or cs@bathandbodyworks.com.my from Monday to Friday, 10:00am-7:00pm