Launch Promo

Free shipping is applicable for purchase of $60 and above. Valid for first 1,000 customers only on a first come first serve basis. Add FIRST1000 to promo code upon checkout. Regular shipping fee & policy apply upon reaching 1,000 order.

What Delivery Options do you offer?


STANDARD $9.95 5-10 business days*

$9.95 Flat Rate Shipping & Handling is available for orders below $90.00 in merchandise value shipping via Standard service to Residential Addresses and PO Box destinations. Orders with a merchandise subtotal of $90.00 or more will receive free shipping & handling. Not all services are available for all destinations. Available service options will be displayed at checkout.

Delivery is not available for Tasmania

*Delivery to PO Boxes will take place if there is nobody home to accept the delivery.

NOTE: Orders placed after 12 p.m. AEST Monday - Friday may not be processed until the following business day. Saturday delivery is not available.

Shipping & handling charges - which include taxes, duties and brokerage fees where applicable - will automatically be added to your total during Checkout.

Do you offer a Ship-to-Store option?

We do not offer this option at this time; however, we do offer $9.95 Flat Rate Shipping & Handling for orders below $90 in merchandise value shipping via AusPost Standard service within Australia.

Can I ship my order internationally?

At this time, we only ship to addresses that are located within Australia.

Flat Rate Shipping & Handling

$9.95 Flat Rate Shipping & Handling is available for all orders. Free shipping is applicable for orders from $90 and above.

What if my package is late or lost?

If your order hasn't arrived, please call the carrier and allow one additional business day past the delivered scan, or one additional business day after your shipping time frame. If your package still has not arrived, please call us at 1800-86-1419 from 10:00am - 7:00pm.

NOTE: Be sure to check around for your package; some carriers leave packages in hidden places so it cannot be seen from the street. Check to see if someone else, like a neighbor or an Apartment Office Manager, accepted delivery on your behalf.

What if my item arrives damaged?

If your order arrives with a damaged or defective item, please call us at 1800-86-1419 from 10:00am - 7:00pm. We will be happy to take a look at your order and discuss options!


Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted. Depending on the time you place your order, the order process might not start until the following business day. Business days are Monday-Friday, excluding Public Holidays. During peak periods you may experience longer than average order processing time.

Bath & Body Works will determine the most efficient method of delivery based on your shipping address.

Shipping & handling will be charged at the time of order being placed. If your order includes a pre-order or backordered item, shipping & handling charges will be assessed for the entire order at the time of the initial shipment. You will not be charged for an item until it is shipped.

Shipping & handling is a taxable service.